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Our customers recommend it4.8/5 on 124 reviews
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The reviews
of our customers

100% genuine reviews
Satisfaction
Index
95 %
From Helene C., the 08/07/2026
Family - 40-49 years - Date of stay : 05/07/2026

Very confortable, practical and conveniently located.

Hotelier's responseHotelier's response :
Thank you very much for your great feedback and your 85% rating! 🌟

We are delighted to hear that you enjoyed the comfort of your room, the quiet atmosphere, and the efficient air conditioning — especially during warm weather, when it becomes a real room superhero! ❄️😄 It’s also great to know that our sound insulation helped you enjoy a peaceful night’s sleep.

We appreciate your comment about the shower door and understand that a little indoor "water adventure" was not exactly what you were looking for! 🚿😉 Your feedback has been shared with our team so we can continue improving our facilities.

We hope to welcome you back soon for another comfortable and relaxing stay!

80 %
the 27/06/2026
couple - 50-59 years - Date of stay : 26/06/2026

Tres agresblement surpris

Hotelier's responseHotelier's response :
Merci beaucoup pour votre retour et cette jolie note de 80 % ! 😊 Nous sommes ravis d’avoir réussi à vous surprendre agréablement… comme quoi, les bonnes surprises ne se cachent pas toujours au fond d’un paquet cadeau ! 🎁😉

Toute l’équipe est heureuse d’avoir contribué à rendre votre séjour plaisant et nous espérons avoir le plaisir de vous accueillir à nouveau pour tenter de décrocher les 20 % restants ! 😄

80 %
From NaJean L., the 31/05/2026
Family - 70-79 years - Date of stay : 30/05/2026

It was great. Breakfast was wonderful.

80 %
From Jennifer T., the 22/02/2026
Family - 40-49 years - Date of stay : 21/02/2026

A very pleasant hotel. Would book again

Hotelier's responseHotelier's response :
Thank you, dear Jennifer, for your kind words.
We look forward to welcoming you again soon!
Cheers,
Victor D.
GM

100 %
From Femi, the 25/11/2025
Family - 40-49 years - Date of stay : 24/11/2025

My experience was good but the cleaning was not done after my first night

Hotelier's responseHotelier's response :
Nous vous remercions d'avoir pris le temps de répondre au questionnaire !
Je prends bonne note de votre remarque concernant la salle de bain.
Au plaisir de vous accueillir à nouveau !
Cordialement,
Victor D.
Directeur

80 %
From Mercier, the 11/10/2025
Business - 50-59 years - Date of stay : 09/10/2025

......................

100 %
From Anton, the 13/08/2025
Alone - 40-49 years - Date of stay : 09/08/2025

I will stay again if I drive by

Hotelier's responseHotelier's response :
Thank you, dear Anton, for your positive feedback.
We are delighted you enjoyed your stay with us and look forward to welcoming you again!
Best regards,
Victor D.
GM

80 %
the 18/07/2025
Family - 40-49 years - Date of stay : 17/07/2025

Clean, comfortable and halfway modern Hotel with very nice staff, central to Orleans City Center.

Hotelier's responseHotelier's response :
Dear Marth,
Thank you for your kind feedback, much appreciated.
We look forward to welcoming you again!
Cheers,
Victor D.
GM

100 %
the 08/04/2025
Business - 30-39 years - Date of stay : 31/03/2025

Rooms are nice, bathroom could use some work. But really good overall.
Reception staff are really friendly and eager to help, specially the girl covering the weekend nightshift.

Hotelier's responseHotelier's response :
Thank you so much for your nice feedback!
We look forward to welcoming you again.
Best regards,
Victor D.
General Manager

100 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.